Useful tips on key questions to ask your Business Continuity Provider

Useful tips on key questions to ask your Business Continuity Provider

We recently hosted a Disaster Recovery event in Dublin, in association with our Technology Partner Zerto.

Zerto was founded in 2010 by a team of storage industry veterans and has doubled year on year and now has over 500 employees in over 10 countries. http://www.zerto.com/

Zerto provides enterprise-class virtual replication and disaster recovery solutions that maximize uptime & enable a hybrid cloud strategy.

Michael Murphy, Account Manager with Zerto gave us an insight into Zerto technologies. Michael opened with the strong message; Zerto provides resilience for your IT as it evolves. Zerto does not lock you in to any technology.

He also spoke about ransomware and how Zerto can maintain protection across all the VMs, storage, hypervisors and minimise that impact to just seconds. The ability to test the recovery and remove the risk by being able to prove you can recover and go to any point in time.

Michael was proud to exclaim that, Our partnership with vCloud.ie ensures that for around €1/day/virtual machine your business services will not go down”

In addition, he discussed how major disruptions are now the norm, they are not rare events. They happen and they cause a lot more pain and cost than you may have originally planned for. He also mentioned planned downtime, things like application patching or upgrades, workload or datacenter migrations. “Your business is 24×7. Systems need to be up – your business needs to run.

Michael asked the audience: “What if you could reduce loss to only seconds? What if you could recover whatever you need within minutes? What if you no longer needed all hands on deck to address every single impact to the business? Would this give you more time to focus on the business?” A quick show of hands proved that everyone in the room would like to improve IT resilience in their business.

Michael then gave some useful tips on key questions to ask your business continuity provider;

  • Can you see your RPO? – Does the offering give you visibility into your protection?
  • Can your IT team prove your RTO?
  • Can I test my design? Can I use the solution to actually perform isolated tests in order to help me prove my RPOs and RTOs and compliance?
  • Can I select my SLAs?
  • Do I have support before and during a disaster?
  • Am I offered automated failback?
  • Can I recover my applications?

Why DRaaS – Disaster Recovery as a Solution?

Michael concluded by explaining why DRaaS solutions will open your world to so many more possibilities not only with having more recovery sites to choose from but also a much more extensive toolbox of recoverability solutions. DRaaS is Disaster Recovery as a Service. This means someone else is hosting your disaster recovery site.

When you run your own DR site, you have the expense of power,cooling, real estate, hardware, networking, administration, licences, maintenance etc.

With DRaaS you only pay for what you use. You can predict almost exactly what it’s going to cost you for the year and you can even let vCloud.ie manage the infrastructure and even the actual DR event too.